Čeština
Returns and claims
Our products can be returned, without giving any reason, within 14 days of receiving the goods and a claim can be made if they are not in order. When returning goods, please fill in the online form and send the clothes back to our address. Pack the clothes in the box in which you received them. Alternatively, pack them in other packing material that prevents them from getting damaged.
You have the right to return goods bought from the e-shop within 14 days from the date of receipt. They must be unworn, unwashed, undamaged, with their original tags, and if possible also in the original packaging. The goods can only have been tried on.
Address for returning goods
Ateliér Haynaliy
Pařížská 28, 110 00 Praha 1
Czech Republic
Goods can be returned or a claim can be made to the seller Vigoroso Boost, s.r.o., registered address: Vodnická 565/48a, Újezd u Průhonic, 149 00 Company ID No.: 05170435, Tax Reg. No.: CZ05170435
If the fault can be removed, we can repair the goods. Please send us the garments in clean condition, otherwise it may not be possible to make a claim.